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FAQs
Photos and videos
12
(iPhone) I can't add the photos that I want to add!
How do I get photos and videos to Juno that are only on my computer?
How long will you store my photos and videos?
How many photos can I upload?
How many videos can I upload and how long can they be?
View all 12
Snoozing suggestions
3
Snoozing a category
Snoozing a suggested memory
Which memory/entry suggestions can I snooze?
Printing my memory book
3
How can I access my videos in the memory book?
How can I print my memory book?
What are the options and prices for printing my memory book?
Subscription
2
Do family members also have to pay for the premium subscription?
What happens if I cancel my premium subscription?
Reminders
1
Can I customize reminders, so they don’t bug me?
My Account
1
How can I change my child's profile picture?
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